Bhuler Design Privacy Policy

Introduction

Bhuler Design is committed to protecting the personal information of visitors to our website; including all past, current and future clients, our suppliers and contractors.

This privacy policy statement provides clear understading about the personal information that Bhuler Design collects about all third parties and the ways in which our company utilises that personal information.

Any questions regarding this policy and our privacy practices should be sent by email to Bhuler Design: privacy@bhulerdesign.co.uk.

How we collect your information

Our website

You can visit our website without providing any personal information, however data such as your IP addresses, information about your visit and how you use our website may be collected automatically by Google Analytics and other statistical reporting tools that we use.

You may provide us with information by corresponding with us by phone, email, or otherwise as indicated on the website.

Events

Occasionally, Bhuler Design hosts an event. If you are invited, you will be asked to confirm your name and the company you are representing. You may be provided with a name badge, if appropriate for the event.

There may be photographers to create a record of the event which may be used on our social media sites and publications. Should that be the case, you will be informed beforehand and able to indicate if you do not wish your photograph to be taken.

The type of information we collect from you

The personal information you provide may include your name, company address, email address, phone number and other information about yourself to enable us to provide you with our services.

We do not collect any personally identifiable data from those aged 18 or under.

How we use your information

We collect information from clients (current and potential), suppliers, contractors and other third parties in order to:

  • Maintain a responsible commercial relationship with you and your company;
  • Fully understand your service to us, if relevant, or;
  • Provide you with our services with full understanding of your needs;
  • Manage and develop our business;
  • Meet legal and regulatory requirements;
  • Notify you of changes to our services or other news as relevant;
  • Where appropriate, recommend your product or service to relevant third parties within the industry.

We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity.

When you voluntarily give us your personal information, it will only be used for the stated purposes. If we intend to use your personal information for a purpose other than those above, we will request your direct consent.

Sharing your data

We will not share any of your information with third parties for any reason other than those specified above.

Your rights

Under GDPR, you have the following rights regarding your data:

The right to be informed

You have the right to know how your data will be used. This privacy policy covers that information in full and is available free of charge. If you require further details or would like to discuss your data, please contact privacy@bhulerdesign.co.uk.

The right of access

You are entitled to know the information we hold on you and to have a copy of that information. To exercise this right, please email privacy@bhulerdesign.co.uk.

The right to rectification

If you believe any of the data we hold on you is incorrect, then please contact us and we will rectify any errors within one month.

The right to erasure

Should you wish the data we hold on you to be securely removed, please let us know by email: privacy@bhulerdesign.co.uk.

Additionally, all data we hold is deleted from our systems once it is no longer necessary for us to keep it for any of the reasons described above.

The right to restrict processing

If you wish us to not process any of your data, please inform us by email at privacy@bhulerdesign.co.uk.

The right to data portability

At Bhuler Design we are able to supply all data we hold on you in a structured machine readable format (CSV file). If you wish to request your data for portability, please contact us via email privacy@bhulerdesign.co.uk.

The right to object

Should you object to the way we use your data, please inform us immediately at privacy@bhulerdesign.co.uk.

Rights related to automated decision making and profiling

At Bhuler Design we do not use your data for any automated decision making or profiling. If you wish to discuss our use of your information at any time, please contact us: privacy@bhulerdesign.co.uk.

Our security

Bhuler Design undertakes reasonable technical and organisational precautions to ensure that your personal information is treated securely. We store all personal information you provide on our secure servers or protected third-party cloud systems.

We also have the following protocols to ensure your data is kept safely:

  • We restrict access to your data to only those who need it for their duties;
  • Vulnerability testing is undertaken on all computers, tablets and mobile devices to ensure that no known issues exist that would allow applications to be hijacked;
  • We maintain installed software with regular updates and patches, keeping up-to-date with any application security issues;
  • Firewalls are installed to protect our internal network from external intrusion;
  • All work computers are installed with antivirus and anti-ransomware services;
  • We utilise approved cloud-systems to backup data.

In the case of a data breach

If it becomes apparent that a potential data breach has occurred, Bhuler Design will endeavour to report this to the Information Commissioner Office (ICO) within 72 hours of our becoming aware. 

This will be the case if the data breach is likely to result in damage to a person’s reputation, financial loss, loss of confidentiality, or major financial or social disadvantage. 

If the breach is likely to result in a high risk to the rights and freedoms of the data subject, Bhuler Design will also contact the data subject without undue delay.

Data breaches will be reported to the ICO by calling the dedicated personal data breach helpline on 0303 123 1113.

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